It is important to us that when our clients have a legal issue, they will have immediate access to someone they can trust without having to travel miles.
Our solicitors work hard to build strong and lasting relationships with clients. We know that our clients are our best advocates as a large proportion of our work comes from returning clients. We go out of our way to ensure that the advice we give is not only knowledgeable but personable.
Our service is based on our brand values and what they stand for. These values are at the heart of everything we do from how we work to the ethos of our people.
Fresh approach - sometimes taking a different view can help to shed light on the matter. We work to find a solution for you which may not always be the most obvious.
Traditional values - many of our clients return to BHP Law because they like the traditional way we manage their matters by speaking to someone in person who will take time to listen. It is important to us that we understand our clients' needs and the only way we will do that is by investing the time to build strong relationships with them.
Local expertise - our staff live and work across the whole of the North East so we can assure you that we have first hand knowledge of the region.
Don’t just take our word for it, here are what some of our clients have to say:
"Have used a lot of solicitors recently. These folks stand out as being fast, efficient and (very important) communicate clearly and regularly about what is happening. Managed a house sale for me it was really low stress compared to previous experiences. I would recommend them highly and will be using them more in future." – Mr Cook (Trustpilot)
"Peter may I take this opportunity to thank you, Helen Biglin and any one who has helped to make this such an easy operation for me." – N Harrison
"Absolutely delighted with the exemplary service we received from Lauren and her colleagues at BHP Law, Durham. We engaged them to sell our property and buy our next one and they were professional and reliable with great communication and updates throughout. We can wholeheartedly recommend them without hesitation and we would definitely use them again." – G Waters (Trustpilot)
"The company kept us informed of progress at all times and responded promptly to any questions that arose.
The leasehold arrangement needed significant input over what would normally be involved.
Documents and invoices were accurate and the estimate of legal fees met expectations." – K Kingston (Trustpilot)
"BHP Law have helped me with a wide variety of issues both commercial and personal - they have always delivered." – David O
"I have been a client of BHP Law in Durham using their family law service and I also saw a solicitor to help me draw up a will. I have been impressed by the experience I have encountered with the solicitors I have used - who have struck a perfect balance between professionalism and friendliness, putting me at ease, giving support and advice in some difficult situations and have enabled me to get good results for what I needed. I wouldn’t hesitate in using BHP Law again in the future and have already recommended them to friends and family." – N Smith
"Jack supported us with a consumer dispute following a new kitchen purchase and fit. Jack was professional and patient and kept us informed all the way along the process. Jack's legal knowledge and calm and tenacious approach helped us reach a positive conclusion. " – D Thornton (Trustpilot)
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